At Serengeti Heroes Safaris, we are committed to protecting the privacy and security of our users’ personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when using our website or engaging with our services.
Information Collection and Use:
- Personal Information: We may collect personal information such as your name, email address, phone number, and billing address when you make a reservation or contact us through our website.
- Usage Data: We may also collect non-personal information about your interactions with our website, such as your IP address, browser type, pages visited, and referral URLs.
- Cookies: Our website uses cookies to enhance user experience and analyze site traffic. You can control cookies through your browser settings, but disabling them may limit certain functionalities of the site.
Information Sharing and Disclosure:
- Third-Party Service Providers: We may share your personal information with third-party service providers to facilitate reservations, process payments, and provide customer support. These providers are obligated to maintain the confidentiality and security of your information.
- Legal Compliance: We may disclose your information if required by law or in response to lawful requests from government authorities.
Data Security:
We implement security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention:
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
Children’s Privacy:
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.
Changes to this Privacy Policy:
We reserve the right to update or modify this Privacy Policy at any time, and changes will be effective immediately upon posting on this page. We encourage you to review this page periodically for any updates.
Contact Us:
If you have any questions or concerns about our Privacy Policy, please contact us at info@serengetiheroes.com or +255 753 345 815.